Unfortunately, for personalised items, returns and refunds are not possible. These 3d printed items are made according to your custom design and as you can imagine, once created, it would be difficult to sell a personalised product to anyone else.
*In the very unlikely event that you receive a 3d printed item that is not your creation, please drop us an email. We will sort out such a mix-up as fast as possible. But not to worry, such an event has a very very low probability of occuring 🙂
Buy Now items:
We accept returns for ready to buy unused items (non-personalised) within 14 days of receiving the item. Return postage costs will not be re-imbursed.
Please drop us an email at firstname.lastname@example.org for any issues and we’ll get back to you within 24 hours.